Refund policy

XANDER INC REFUND POLICY

You can cancel your order online before the product has been shipped. Your entire order amount will be refunded.

Your refund will be processed once we receive the originally ordered item back from the courier.

If your order is returned to us due to incorrect shipping information or refusal, you will be given a choice of either:

  • A partial refund 
  • A reship for INR 79/-

Out of Stock, Pre-Order Products, and More...

If your order contains at least one product that is currently unavailable (caused by, but not limited to, stock issues or pre-orders), we will wait for all the products to be available before sending your order. Orders will ship out only according to the LATEST pre-order date, the estimated date at the time of order is not guaranteed.

Any slight changes in color of the product does not qualify for refund as digital mockups tend to be more vibrant than the actual product. Wrong colored product would still be considered but not guaranteed of a refund.

You can contact our support team for a split shipment request on your order. Additional shipping fees might be charged.